We had a booking at Sree Lakshmi Residency for May 20th, and while we unfortunately had to cancel our stay due to heavy rainfall, I wanted to share the positive experience we had with the hotel representative Mr. Prem. As first-time visitors to Kayamkulam, we had several questions about the area, and Mr. Prem was incredibly helpful. He not only addressed all of our concerns but also assisted us with planning our route and arranging transportation.
Although we couldn't go ahead with our travel plans because of the weather, we were genuinely impressed with Mr. Prem's exceptional customer service. His professionalism and willingness to assist made a lasting impression, and we will certainly consider SreeLakshmi Residency for future stays.
It’s clear that employees like Mr. Prem are an asset to the hotel, and we look forward to visiting again under better circumstances.
Thank you