The rooms are simple and fairly straightforward, nothing fancy. The service and food here are very good , but what really stands out is the customer service. The staff is incredibly responsive, helpful, and quick to address any requests or feedback.
A big shout out to Rameez, the Operations Manager for making sure the stay was good, and the front desk team—Siju, Prem, and Rajalakshmi—for making our stay smooth. Prem was especially helpful in arranging resources, providing timely support, and even booking cabs when needed. Sudhi at the restaurant ensured our meals arrived on time and was always respectful and attentive.
It’s rare to experience such great service in a small town like Choonad. Truly appreciate the team’s effort—please keep up the amazing work!